Referring a Loved One to Valley Hope
Compassionate, holistic care that provides hope and healing for the whole family.
Addiction is a family disease. We know addiction is a disease that can be treated effectively, and that recovery is possible. When your loved one is ready to seek help for substance abuse, Valley Hope works closely with you and your family to identify the most appropriate level of care and develop a successful treatment plan. Valley Hope provides compassionate, customized care that helps loved ones struggling with drug and alcohol addictions and their families find new life in recovery. We treat each person with compassion and respect in an environment built to foster healing and empower your loved one’s recovery. We offer a continuum of compassionate, evidence-based care including medical detox, residential and outpatient treatment, plus special services for family members including counseling, education and group therapy. Family participation and support is essential during a loved one’s treatment and even more important to sustain long-term recovery.
If your family member is reluctant to seek treatment, we also offer tours of our facilities that can often help ease much of the anxiety and misperceptions of what entering treatment really looks and feels like. Simply call any of our 16 Valley Hope treatment centers to schedule a tour.
Contact us to help your loved one now.
Our Referral Process, Step by Step
When your loved one is ready for treatment, it is important to start the process immediately. Our referral process keeps it simple so your loved one can start healing as soon as possible:
1. Call the Patient Access Center at (800) 544-5101
A Patient Access Specialist will provide a free, confidential assessment to determine the appropriate level of care for your loved one. Valley Hope’s Patient Access Center (PAC) Team combines clinical expertise with compassion to help determine the best level of care for your loved one and schedule an intake at one of our treatment centers.
2. Arrive for Admissions/Intake
After the initial assessment and referral, your loved one will arrive for intake at the designated Valley Hope treatment center. During this process, our medical team will conduct a medical evaluation and clinical staff will also conduct an assessment to inform an effective treatment plan.
3. Treatment Commences
Your loved one’s treatment experience will be planned, coordinated and managed by a compassionate, dedicated treatment team of clinical experts. Each treatment team can include a combination of Physicians, Nurses, Psychiatrists, Licensed Addiction Counselors, Continuing Care Experts, Chaplains, Benefits Coordinators and Clinical Case Managers to ensure your loved one receives comprehensive care and effective treatment and build the essential skills and strategies needed to sustain long-term recovery.
4. Obtain Release of Information
You can request your loved one sign a release of information so that you can receive necessary information or communicate with the clinical team as needed throughout your loved one’s treatment journey.
5. Participate in Family Care
Valley Hope Family Care programs facilitate the healing of family relationships while offering the necessary support that family members and love ones need during the treatment and recovery journey. Through sessions with a licensed therapist, family and peer group sessions and learning about the disease of addiction, family members learn how to heal from their loved one’s substance use disorder and support their recovery while protecting their own well-being. Click here to learn more about this program.
6. Support Recovery
Once your family member completes treatment, the recovery process truly begins. Long-term recovery is a lifelong journey for your loved one and the family as a whole. Actively engaging in supportive resources and practicing self-care can continue the process of rebuilding healthy, loving and supportive relationships with loved ones in recovery.
Contact us to help your loved one now.
“Valley Hope saved my life. They know what they are doing, and they really care.” - Sammie, Valley Hope Alumna
“I can't explain to you the people the staff. The experiences. The things I let go of. The people I still stay in contact with til this day. Valley Hope changed my entire aspect of life after my addiction completely blinding me of it. I would refer anyone I know to this place, and have been back multiple times to see it.” -Brittany, Valley Hope Alumna
“I highly recommend Valley Hope to anyone that's trying to stop drinking alcohol and doing drugs. All are welcomed here. I now have four years of sobriety. Thanks for helping me get my life back, your staff was kind and loving. They showed me how I can live sober and free.” – Miguel, Valley Hope Alumnus